Fee and commission income/expense

The Group’s net fee and commission income increased 21% to 170.3 bln RUB in 2012.

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RUB bln

2012

2011

Change, RUB bln

Change, %

Plastic card operations 51.9 35.1 16.8 47.9%
Cash and settlement transactions with individuals 48.7 41.5 7.2 17.3%
Cash and settlement transactions with legal entities 47.5 42.5 5.0 11.8%
Agent commissions on selling insurance contracts 17.0 14.0 3.0 21.4%
Guarantees issued 7.3 4.4 2.9 65.9%
Operations with foreign currencies 5.2 6.5 (1.3) -20.0%
Cash collection 5.1 4.7 0.4 8.5%
Operations with securities 2.6 1.1 1.5 136.4%
Other 3.9 2.1 1.8 85.7%
Fee and commission expense (18.9) (11.2) (7.7) 68.8%
Net fee and commission income 170.3 140.7 29.6 21.0%

The largest item and main driver of fee income growth were fees from operations with bankcards, which increased 47.9% for the year. Cash operations and settlement transactions with individuals and legal entities increased 14.5% to 96.2 bln RUB in 2012. Agent commissions on selling insurance contracts and fees from issuing guarantees also delivered strong growth.

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